Brown Paper Tickets - Event Technology Platform Review

Community-focused ticketing platform serving 68 countries with a not-just-for-profit mission.

Brown Paper Tickets is a Seattle-based ticketing platform founded in 2000 that has served events in 68 countries. Now part of Events.com (acquired 2022), the platform built its reputation on community-first values, donating 5% of profits to charity monthly and offering a "Paid Time On" volunteer program for employees. Brown Paper Tickets handles 150,000–200,000 events annually with services in English, Spanish, and French. The platform offers online ticket sales with integrated payment processing, event promotion tools with social media integration, 24/7 live customer support, and an event discovery portal. Known for its affordable pricing at $0.99 per ticket with no fees for free events, Brown Paper Tickets has been popular with grassroots organizers, community events, and independent venues across the US, Canada, Australia, and Europe.

Key Features

• Multi-language support
• Event discovery portal
• Social media promotion
• 24/7 live support
• International coverage (68 countries)
• Charitable giving program
• Low-cost pricing
• Community-first values

Pros

• Very affordable pricing
• Strong community and charitable mission
• Multi-language support
• 24/7 live support

Cons

• Had customer service issues during COVID
• Acquired by Events.com
• Aging interface compared to competitors

Best For

Community event organizers and independent venues wanting affordable, mission-driven ticketing

Pricing

$0.99 per ticket sold; free events have no fees